The Blow Off: Email from the Area Supervisor

I got an email reply from the area supervisor today just completely blowing me off by referring me back to the people at Mom's facility. Nothing is going to change. I did have Mom get her melatonin/sleeping pill (one of the problems that I pointed out) when I left - or at least the med tech who was so rude to me last week told me that if I ask for it (and only I) that Mom can get her pill when she goes to sleep and not exactly at 9:45pm. Whatever, this whole thing is so ridiculous. Clearly, she only said that because the area supervisor called and made a big deal about it. I'm so sick of all of this b.s.

I'm not sure if I should keep complaining to the higher ups or just let it go since Mom will be moving. If this continues, I'll almost be forced to file a complaint with the state because they just so openly lie and express that they don't care. It is almost like they're challenging me.