Missouri Adult Abuse Hotline Rocks; Kansas Adult Protective Services Rude & Unhelpful

I got a call from the Missouri Adult Abuse Hotline. They cited deficiencies to the new hospice organization, Odessy. They've instructed them that they have to make decisions now based on medical evidence, and that they have to be documenting the reasons for their decisions -- if my mom is in pain, they have to document the signs of that pain. If they want to give her more pain medication, they have to relate to that documentation of her being in pain. The woman there was very supportive and helpful.

Shortly thereafter I got a call from Kansas Adult Protective Services. The woman there was rude and completley unhelpful.

Its a very frustrating and nerve renshing time. Mom had a 3 minute seizure yesterday, which is very long for what she had been experiencing. (They used to be about 15 seconds.) I'm not sure what's happening regarding her care.